Level 2 Technician

Posted 2 years ago

Job Summary

We are looking to add a new team member to support our growing client base. In this position, you will support a wide range of configurations from Peer-to-Peer networks to domains hosted in a VMware virtual infrastructure.

Responsibilities and Duties

Regular activities include

  • Windows/VMware OS deployment and support
  • User hardware/software/peripheral support
  • LAN troubleshooting and support
  • Systems administration
  • Creating and maintaining documentation

Qualifications and Skills

Basic Qualifications

  • 3+ years hands-on IT Support experience.
  • Understanding of networking concepts such as DNS, DHCP, Email, HTTP, SSL, and TCP/IP protocols and applications
  • Proven skills in PC repair, troubleshooting, and deployment
  • Proven ability to work successfully with limited supervision
  • May require lifting or carrying desktop computers up to 50 lbs.
  • Some on call responsibilities are required
  • Must have a valid Driver’s License

Preferred Qualifications

  • Experience with server administration (Windows, VMware)
  • Experience in an MSP environment
  • Associates or Bachelor’s degree in Computer Science or IT related field


  • 100% paid Medical and Dental insurance premiums with family coverage
  • SIMPLE IRA with 3% employer match
  • Quarterly Bonuses after 12-18 months of service
  • Paid Time Off after 90 days probation
  • Paid Holidays
  • Uniform shirts and hats provided

Job Type: Full-time

Required experience:

  • IT Support: 3 years
  • MSP: 2 years

Required education:

  • Associate

Required license or certification:

  • Driver’s License

Job Features

Job CategoryIT

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